If you, the ticket purchaser, cannot find your tickets and have purchased them through Nliven we have a record of your sales transaction and can accommodate you. Please note: we can only accommodate the customer who had purchased the ticket at the time of checkout (unless your ticket has been transferred via Nliven to a different name). Please return to your point of purchase as soon as you discover you have misplaced your ticket(s). We will confirm your seating. To expedite this process, if you discover your ticket is missing, please use the CONTACT tab on our website and fill out the form with as much detail as possible so we can help verify your order (Nliven order ID, date of purchase, last 4 digits of card #). Please have Identification and payment verification handy when you pick up the tickets. If tickets were purchased through a third-party ticket reseller, you must reach out to them for help.